The Swoon Team


  • Hannah commenced her career in London in high-end retail, she then moved into Public Relations it was here she leveraged her communication skills and service ethic.

    With a love of travel and a passion for excellence, Hannah went on to work on the most prestigious superyachts in the Mediterranean, Caribbean and across the world. Hannah has worked with a range of nationalities and conversed with high-profile people, is culturally aware and goes the extra mile to ensure client satisfaction.

    Hannah’s attention to detail is outstanding, and part of the reason clients love working with Swoon. Originally hailing from England, Hannah now calls the Gold Coast home.


  • Melissa’s career has been spent working on white boats, superyachts, and luxury holiday homes. She’s continually been praised for providing exceptional service and support to those she’s worked with.

    With her experience servicing homes and families Melissa has worked across continents and cultures. Her favourite working locations include Melbourne, New York, Hawaii, Aspen, Switzerland, Greece and Rome.

    Upon returning to Australia Melissa worked in Luxury Yacht Sales managing business development and events on the Gold Coast. Mel has earned the reputation of "Go to person" and loves helping her clients.


  • Leading our team at the Remi Residences, Lore brings optimism, creativity, and a wealth of experience in health and wellness to Swoon Group. With a strong focus on personalised customer service, she’s dedicated to delivering exceptional, luxury experiences for our high-end clientele. Lore’s passion for excellence ensures every property becomes an extraordinary retreat.


  • With years of experience in the Mediterranean’s superyacht industry, Loredana has refined her expertise in high-end service and guest care. After leaving England eight years ago, she transitioned into financial advising before finding her place at Swoon Group.

    Now leading the residential team, Loredana ensures every home is meticulously maintained to the highest standard, delivering the level of care and attention clients expect. Outside of work, she enjoys spending time by the beach with her three dogs, embracing a healthy, coastal lifestyle.